How would you feel if you dropped over $3K at a store and then were told by the cashier, after you checked out, that you had to pay extra for a bag to hold the items. In this case, it’s only 11¢ for a bag, but it’s the idea that what they spent wasn’t enough already. Check out the video below and let me know what your thoughts are.

@mattplapp What are you doing to give your customers a less than stellar experience? Thank you @bestbuy #mattplapp #americasbestrestaurants #bestbuy #badcustomerservice ♬ original sound – Matt Plapp